The Heart of the Museum: RAM Volunteers
At the Racine Art Museum (RAM), the experience of visiting isn’t shaped by art alone—it’s shaped by the people who help bring it to life. Volunteers are often the first to welcome guests, the ones who spark conversation in the galleries, and the friendly faces who help visitors discover something new. Their time, enthusiasm, and personal connections add a special warmth that makes the museum feel inviting and memorable.
At the center of this community is a remarkable group whose commitment spans decades. RAM’s “20+ Year Club”—Jill Hartmann, Mary Koors, Karen Larsen, Jayne Mine, Margaret Tungseth, and Karen Verbeten—have each dedicated twenty years or more to supporting the museum. Over that time, they have led tours, worked with students, welcomed visitors, and helped generations of guests build meaningful connections with art. Just as importantly, they have helped shape the spirit of RAM itself—a place where curiosity, conversation, and creativity are encouraged.
Long-term dedication like this is built on more than a love of art. It comes from a sense of connection and belonging that keeps volunteers engaged year after year. Tom Coe, Pat Guttenberg, Gail Navratil, Deb Rexhausen, and Jeff Ward—each with more than a decade of service—reflect that same commitment. Together, they represent a remarkable legacy of volunteers whose contributions have strengthened RAM in countless ways.
One of the things that makes RAM’s volunteer community special is the variety of ways people can participate. Some volunteers serve as gallery greeters, welcoming visitors and helping them feel comfortable as they explore exhibitions and the permanent collection. Others become docents, guiding tours, school field trips, Free First Fridays, and special events at RAM Downtown and RAM Wustum. Through conversations and storytelling, they encourage visitors of all ages to slow down, look closely, and find their own connections to art. At Wustum, volunteers also help care for the gardens and grounds, contributing to the beauty of the museum’s outdoor spaces.
The docent experience is also an opportunity for continued learning. Through curator-led training and behind-the-scenes experiences, docents gain a deeper understanding of exhibitions and the collection while developing the skills to engage visitors in meaningful ways. But expertise isn’t required. What matters most is curiosity, a willingness to learn, and a desire to share that enthusiasm with others.
RAM volunteers come from many different backgrounds—education, business, healthcare, the arts, and beyond. While their experiences may vary, they share a common belief in the power of art to connect people. Their impact is often found in small moments: a welcoming conversation, a thoughtful question, or a new perspective discovered in the gallery.
The “20+ Year Club” is a powerful reminder of what sustained dedication can achieve. Their years of service, along with the contributions of all RAM volunteers, have helped make the museum the welcoming and engaging place it is today.
For those inspired by their example, there are many opportunities to become part of RAM’s volunteer community. Whether helping visitors, supporting programs, or simply sharing a passion for art, volunteers play an essential role in bringing the museum’s mission to life.